The communication was great and everything was done in a timely manner.
Trey D LJun-01-2021
Reviewed by Blake C L for Matt Underwood
The last part of the process leading up to closing felt completely rushed and caused much stress, not only to my wife and I, but also my family that was helping with closing costs. I think it was unacceptable that both donors that were gifting money towards closing costs had to take time off of work to ensure the proper documentation was submitted to ensure the closing was not delayed. The communication of the proper documentation needed was not clearly stated and was not carried in a proficient manner. I carried out submitting documents in a timely manner every time it was required to avoid any such problems. Overall, the final week was unpleasant and stressful thus, I don't feel as I would feel confident nor comfortable recommending CBM to friends or family.
Blake C LMay-31-2021
Reviewed by Patrick C R for Matt Underwood
I received prompt responses and clear and helpful answers to my questions.
Patrick C RMay-31-2021
Reviewed by Julio A L for Matt Underwood
Matt was very helpful with guiding us through the home buying process and assisting with the toooonnnsss of documents required. He relieved lots of stress.
Julio A LMay-28-2021
Reviewed by Victor E L for Matt Underwood
Excelent great profesional
Victor E LMay-27-2021
Reviewed by Stephen C L for Matt Underwood
Any mortgage needs or questions, have always been handle with a personal touch, and care by Matthew. He has been my home loan advisor since 2013. I have NEVER had any issues or concerns regarding his knowledge, experience,or Professionalism.
Stephen C LMay-27-2021
Reviewed by Carl M T for Matt Underwood
Did a great job.
Carl M TMay-26-2021
Reviewed by Khyeisha S G for Matt Underwood
It was a pleasure working with Mr. Underwood. He was very thorough in explaining the process and quick to answer any questions. Overall, my experience was great. Thank you.
Khyeisha S GMay-24-2021
Reviewed by Reginald L B for Matt Underwood
Communication.
Reginald L BMay-24-2021
Reviewed by Nicole S B for Matt Underwood
Matthew went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend him in the future.
Nicole S BMay-24-2021
Reviewed by Nicole S B for Matt Underwood
Matthew went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend him in the future.
Nicole S BMay-24-2021
Reviewed by Victor E L for Matt Underwood
Excelent attention preocupación and resolución
Victor E LMay-24-2021
Reviewed by Julio A L for Matt Underwood
Matt was very helpful, always available, and super understanding. Matt took a lot of stress off of us during this process. He was AMAZING!
Julio A LMay-21-2021
Reviewed by Eric W H for Matt Underwood
Matt took care of every detail. He made the whole loan process extremely easy. I did not have to worry about anything because he took care of everything. He was a awesome to work with.
Eric W HMay-21-2021
Reviewed by Joel R H for Matt Underwood
Great communication and I was given very clear answers to every question I asked. Very smooth process.